Loan Operations Officer

B:Side Capital is hiring a Loan Operation Officer. As a small non-profit lender, we believe in creating a culture where the pursuit of individual passion is supported and encouraged, a strong emphasis on living life, and the desire to have a positive impact within the communities we serve through collaboration. If you are interested in joining our dynamic team and enjoy employment with rich benefits and a four day workweek please apply for this opportunity. 

Job Summary: The Loan Operations Officer at B:Side Capital is knowledgeable about the programs offered by B:Side Capital and maintains a special degree of expertise regarding the SBA 504 loan program, 7(a) program and direct loan programs. A Loan Operations Officer will manage critical tasks associated with loan packaging, file audits, document review, compliance with trailing eligibility, and tracking of original signatures. A Loan Operations Officer will provide excellent customer service to all parties involved in the process, including speaking with prospective clients and attending events as needed.

Major Duties, Tasks and Responsibilities:

  • Understand and appreciate the mission, values and customer service commitment of the organization;

  • Understand all loan programs offered through B:Side Capital with specific attention to the Small Business Administration 504, 7(a) and Direct Loan program;

  • Understand the Standard Operating Procedures and loan policies for loan programs offered at B:Side Capital. Primary focus will be placed on form compliance and file audit procedures;

  • Loan Onboarding: Pulling necessary reports and organizing received documents in an accurate and timely manner to allow loan officers to begin the underwriting process;

  • Loan Packaging: Assemble complete applications which meet the Small Business Administration requirements;

  • Provide support, and collaboration throughout application process, approval, closing and loan servicing;

  • Maintain and update loan-specific information within the B:Side Capital and SBA CAFS databases to ensure that full and complete information is kept and maintained;

  • Support other members of the loan production team in the processing, analysis, packaging and submission of small business loan requests as needed;

  • Collaboration throughout the organization on technology enhancements and process best practices;

  • Submit and verify tax transcripts;

  • Regular and predictable attendance;

  • Other duties as may be assigned.

Key Competencies:

  • Excellent communication and interpersonal skills

  • Customer satisfaction orientation

  • Detail oriented

  • Ability to manage multiple projects at a given time

  • Maintain consistently high quality of work

  • Value a collaborative and supportive work environment

Essential Qualifications:

Education: Must have a high school diploma or equivalency. Higher education is a bonus, but not required.

Experience: At least 2 years of experience in a related field

Organizational Relationships:

Supervision Received: Reports directly to the Lending and Priority Assets Director.

Status: Non-Exempt

Supervision Provided: None at this time


Link to apply: https://bside.bamboohr.com/careers/27?source=aWQ9MjE%3D

 

Interested applicants can submit their resume and cover letter by email to: resume@bside.org

OR CLICK THE LINK TO APPLY